General Considerations

Turalvor, Lda. (hereby designated by Clube Alvor Férias), Fiscal No. 501 577 602, established at: Clube Alvor Férias, Galo Loiro, Lote 4, 8500-032 Alvor PORTIMÃO, is a company that owns the Internet site under the domain www .alvorferias.com, indicator of your brand, communication of your services, portfolio and contact form.

Your privacy is very important to Clube Alvor Férias. We respect it and are committed to protecting it.

Clube Alvor Férias is always committed to respect and comply with the provisions of national and European legislation governing the processing of personal data and, consequently, the defense and protection of privacy, namely:

  • Personal Data Protection Law – Law No. 67/98 of 26 October
  • General Data Protection Regulation – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April

Clube Alvor Férias also advocates any and all other rules that allow the strict compliance with the theme in question.

These terms and conditions and privacy policy respect the aforementioned website, informing the owners of the data how they are processed.

Use of this site constitutes acceptance of this Privacy Policy. If you disagree with it, please leave your visit at this time.

Data Confidentiality

Personal Data collected and processed essentially consists of information regarding your name (first name and surname), telephone, mobile phone, email, full address (street, city, zip code), country of residence, tax ID, credit card details (collected only for booking confirmation, customer contact and billing purposes), although other Personal Data may be collected that may be necessary or convenient for the provision or collection of Services by Clube Alvor Férias, as well as automatic technical data from cookies as described below. If you subscribe to the newsletter, only the email address is collected. Likewise, on your own initiative, when you contact us by email, phone, letter or in person in the ways described on our contact page of our site, you may be asked for information regarding email, phone and other important data. to follow up with the (potential) customer. The information will only be used by Clube Alvor Férias for the purposes in question.

Each time you visit our site, a cookie is installed on your computer or other device that accesses it. A cookie is a text file that a website sends to your browser software. Cookies allow a site to customize the information presented to you based on your browsing preferences. You may choose not to receive cookies in your browser by accessing your browser settings.

Clube Alvor Férias also uses cookies to track visits to our site. The information we gather helps us optimize site content, navigation, layout, and performance so we can provide better service.

We do not, under any circumstances, provide third parties with your personal information without prior notice to you, and always in accordance with current legislation on the protection of personal information.

Your personal information may be passed on to third party subcontractors for certain services, which we require to keep confidential as well.

Accountability for Data Treatment

Clube Alvor Férias is the entity responsible for receiving and processing personal data, selecting which data is collected (via cookies), the ways of processing them and the purpose of their use.

Control over your data and forgetfulness

The Clube Alvor Férias gives all customers the possibility to review, change, delete or delete their personal data. To do so, simply contact us by email at the following address privacy@alvorferias.pt and suggest the desired change. Clube Alvor Férias will answer all requests in the shortest possible time.

Storage Time

Clube Alvor Férias keeps data up to a maximum of two years. After this period, they will be eliminated, except those that will have to be kept to fulfill the legal obligations of Clube Alvor Férias, and only for the necessary period of time, after which they will be excluded.

Contacting with the customer

Your feedback is important to us. You may be contacted when you have any questions or requests for clarification using our email address. This contact may be made by email, by telephone or through a face-to-face meeting.

Links to Third Party Site

We do not include links to third party sites.

Privacy Policy Changes

Any changes made to the Clube Alvor Férias Privacy Policy will be broken down on this page.

Portuguese National Data Protection Commission (CNPD)

The CNPD is the National Authority for the Control of Personal Data, having “[…] the general task of controlling and supervising the processing of personal data, in strict respect for human rights and the freedoms and guarantees enshrined in the Constitution and the law.” Source : https://www.cnpd.pt/bin/cnpd/acnpd.htm. Please be aware that you should contact CNPD for any complaints regarding the use of your personal data.

Contacts

For any questions regarding this Privacy Policy and related matters, or to make a complaint, please contact:

A/c Departamento de Privacidade
Turalvor, Lda
Clube Alvor Férias, Galo Loiro, Lote 4
8500-032 Alvor Portimão
tel.: +351 282 430 360
email: privacidade@alvorferias.com